Our strategy is we always focus on the end goal, where is the client now, what is their current financial situation, what is their current personal situation and where do they want to be. Then with an understanding of where you are and where you want to be, how do we fit the IRS into the picture. You may owe the IRS some money, you may not be able to pay that sum of money, but really the important thing is not that you pay the money but that your life moves forward and that you're able to meet your personal, professional and financial goals. So we start with an understanding of what the goal is and then we work on the solution so that solution can look like a lot of things. It can look like a payment plan, it can look like a tax settlement but the long and short of it is let's work on hitting the goal. Let's work on achieving the goal of moving the client forward and working the IRS into a resolution based on what the client wants, not based on what the government wants. So the way that we approach IRS collection issues and the way that we approach the strategy behind that is to start by looking at a situation, figuring out where we want to be, figuring out the fastest way that we're going to get there and then navigating the government through that way.